All of the following testomonials have been copied and pasted from emails

To the Clarkes,
Just wanted to write a quick note to say thank you so much for your help getting our dale cowboy boots to my little girl for her big birthday party! They are absolutely divine and I have send on your details to all  friends who commented on them. You professionalism and friendly customer service should be an example to all other business and we look forward to purchasing more of your lovely cowboy products soon!
Lots of thanks
The Clark Family
Ps.see pic attached of our little cowgirls 2nd birthday!




Carrissa,
 
Thanks for everything - your website is great - it's so hard to find country/western shops these days that
don't over-price everything! & I don't even have to leave home!! Ah, the convenience of modern day
technology! With two little girls under the age of 5, shopping for Christmas isn't as easy as it sounds!!
Again, Thanks for everything - appreciate your prompt support & reply.
 
Until next time - Vanessa.

Hi Carissa,
 
Just wanted to let you know I have received my bag all ok. I love it! it's gorgeous, so soft, I can fit so much in it (probably too much!) - so thanks for all your help. I will definatly be visiting your site and buying again.
 
Mel

Hi Carrissa,
                           I would just like to say thank you .. I received my mirror yesterday and LOVE it to bits.. Ill be back to your store soon for sure!
 
Thanks again for your great service.. I've recommend you to friends and also have posted your website link on www.westernhorseforum.com
 
Cheers Kate

Hello Carissa
The parcel has safely arrived here in WA yesterday. Thanks a lot for the little Extra and for the great service. I love that snoring Pony – it is soooo funny!!!
Here in WA there is absolutely no shops that have some Western Gear – it is such a shame .
Thanks again and have a wonderful Christmas and a Happy New Year
Esther


Hi Carrissa
Thanks for going to the trouble of tracking down this for me, heres what my secret santa recipient has had to say;
"Got mine this morning !!!! it's already on the wall Thanks SS
LOL actully have been looking at those for a while and was so tempted to buy one lol SO IT"S great love it thanks
Just a quick note to my SS the puppies Scruff and Turbo say thankyou LOL They love there Box and have almost finshed destroying it ..... lol two gifts in one hahahaha"
So, as you can see, she loves it.
Regards
Kate


just wanted to let you know i am so happy with my tshirt thank you so much i will definetly buy with you again :)  Robyn


Carrissa

I just wanted to say a BIG thankyou for the toddler cowboy boots i recently purchased! They arrived very quickly, packaged so well and are just adorable! I gave them to the little boy for his birthday on the weekend, and everyone was so impressed with them - especially his dad who loves all things cowbow boy and farm!

And thankyou for the magnet that you included - such a thoughtful gesture and much appreciated!

A great shopping experience!

Thanks

Chelsea

Hi Carissa,
 
I received my bag yesterday and I love it, thank you very much. I am sure to be making other purchases in the not to distant future
 
Kind Regards
 
Jade Cross

Hi Carrissa,
 
just wanted to let you know that we picked up the boots yesterday . .they look great! I thought they would be a bit more 'chunky' (for want of a better word!) but they seem to be strong and will no doubt stand up to the punishment they're sure to get. lol  The lad was on his way to Broken Hill so apart from the few minutes when he first put them on I havne't seen them but apparently they haven't rubbed him at all in the heels or anything but a bit at the top of the boot on the back of his calf .. will just need to learn to pull his socks up. He likes them and they look like they'll last for a while and that's what counts.
 
I'll let you know when we need a bigger size :-)
 
Thanks for you help in getting them!
 
Jill


I just wish to say thank you for the prompt service,
I received my order promptly & will be using the
hoof pick at work.

Have a great day

Tony Johnston

hi carrissa,
we just recieved the bag and the boots. u were right verry cute. thanks so much for all ur help with the order, we are very excited now the party is so close.
look forward to sending u some cute pics next week.
thanks heaps
lia

Hi Carrissa
Just a quick note to say I received the goods and am really happy. Look forward to shopping with you again.
Cheers Sue



yeah thanks medium would be ideal thank you and i am still amazed how well you go with customer service thanks and hope to deal with you more in the future
Brett Coggan


Hi Carrissa,

Thank you very much it is alot of hard work... Hang in there as you have a great website with
great ideas i know what you are talking about we have had a few rough months
too and before that was the EI Flu  with the horses but it goes like this it
is not you it is just the way the business is. If you ever need to talk i am
always here. Thank you so much for processing my order so quick i look
forward to talking with you soon.

Cheers

Cholena


Hi there Carrissa" just a short note to let you know we recieved our package
from you today' we loved every bit of the stuff we got from you and will be
sending you a money order straight away for the difference, once again it's
been a pleasure dealing with you and we will deffenately be talking with you
again! thank you very much and until next time all the very best from the
kirk family.


Hi Carrissa

 just letting you know we sent you a money order today for the
outstanding amount and i forgot to thank you i think' for the complimentry
black shirt-my wife jenn' LOVED IT" hahaha! so thanks again
brad and jenn.

Hi Carrissa,
I got the knife on Friday and he loved it. Thank you so much for the effort and the boot magnet i love it. Great service and love your website. Buy from you soon.
Take Care
Cheers
Cholena

A BIG thanks carrissa,recived items today,there wonderfull.Love your items & will shop with you again.Take care & all the very best.Gail Burgess

 
 
i cant thank you enough carrissa! those boots are the most adorable things i have ever seen! beside my daughter in them! she hasnt taken them off! i just went in to get her out of her cot after her sleep and she'd got hold of them and had them on all ready to go!
 
i seriously cannot believe the quality and i must say they far exceeded my expectations. i also have a 3 year old so she'll be getting a pair of her own for christmas. everyone keeps commenting on them so hopefully we can drum up some business for you.
 
thanks again carrissa, its been an absolute pleasure.



Hi Carissa, the boots arrived today, they are soo cute, my daughter is going to love them! thankyou so much for all your help.
 It was great doing business with you.
 
thanks again
Kate.


Hi Carrissa
 
Wow thanks alot for your help. Great website, we love the range of awesome things. We will be buying more gifts in the future. Thanks again have a great day.
 
Cheers Rebecca


Hi Carrissa,
Thank you for letting me know bout my order. It is fine to send it next week when you get the thermoneter. It is great doing bussiness with you.
 
Emma Lynch


Your a true diamond, if it wasnt for true dedicated people like yourself who knows whered we be. My hat goes off to you. Its so disshartening when your strung along the garden path,thats a whoppa of an order to just simply go missing. Im glad to hear you have a new rep, Ive my fingers crossed for you.
Please dont stress about my order, there pressies for little ol me any way.Like anyone with a horse in the back paddock  will say all good things take time.
Cass

THANK YOU THANK YOU THANK YOU
Carissa I love the decorations, I laughed for ages putting them up, I've never had such a good looking tree.
Thank you so dam much for such a fantastic package
 
On a lite note youve inspired me to get my lumpy paint out and under saddle, its so much fun
All the best for a relaxing christmas and new year
many thanks Cass

Hi Carissa
Got T. Shirts yesterday – LOVE THEM.  The boys will be so rapt on Xmas morning when they open them up!
Thanks so much.  Look forward to purchasing more items in the future.
Have a great Xmas
Cheers
Amanda


Hi Carrissa!

My parcel arrived today (the one you express posted yesterday!). I
can't thank you enough! 
 Thanks again & Merry Christmas to you and yours,
Lisa

Hello Carissa
 Hope you and your family had a nice christmas. My order was a hit. Not too much left out of the whole order. The lamps just sold. Got the concho lamp xmas eve and unpacked it and it sold straight away. 
 Hope you have a lovely new year and I am sure I will be ringing to place another order.
 Cheers Fiona


Hi Carissa!
Thanks for your reply. The knife was a huge hit, my man is rapt, says
it's the best present he's every got!  It will definitely come in
handy when out on horseback as I've always thought we should have a
knife with us in case of emergencies. We had a wonderful Christmas and
I hope you did too.
We are getting married next year and I see you have a gift registry?
How do I go about setting that up?

Lisa


G'day CC.
I recently discovered you while visiting my cousin, Yvonne Moss, who is a customer of yours.
She showed us your catalogue after giving us a tour of her beautiful home which is covered in CC gear. It looks incredible!! Can you please send me a catalogue? I have very limited access to the net & would like to show other family members whom I'm sure would also be very impressed.
Thank you Cowboy Concepts.
Regards,

Rodney Doyle.


Hi Carrissa,
I have just logged back in and it seems to be all working well now, it may have just needed some time to refresh but the "Add to Registry" button has come up now!  Sorry about the dramas, once again a great site and the best gift ideas ever!
Thanks,
Karen

Hi Carrissa,
 
I received the 2 shirts at the beginning of the week. They are gorgeous.
 
Thank you so much for sending an extra shirt. My Mum and Sister loved them.
 
I cant thank you enough for the gift voucher, I will definitely be using it soon.
 
Thank you and much appreciated
 
Rebecca Bonanno